Terms and Conditions
RESERVATION & PAYMENT
- All the reservation are made trough JAVA EXOTIC.
- Your reservation is valid after we received a 25% of deposit to our bank account of total amount of your trip. Deposit is Non-refundable.
- The 75 % of balance must be paid upon arrival to the representative of Java Exotic Tour (in cash). You could also made a payment via transfer 2 weeks before departure minimum. We also accepted a payment by Visa or Mastercard. Credit card charge (3% of total amount) is bear by you.
* We are responsible for the international transfer charge
ACCOUNT IN EURO
Beneficiary name : Heri Susmardiyanto
Bank : Maybank Indonesia (http://www.Maybank.co.id/)
Bank Address : Jl Jendral Sudirman No 46 Yogyakarta Indonesia
SWIFT Code : IBBKIDJAXXX
Account number : 2027001400
ACCOUNT IN IDR (INDONESIAN RUPIAH)
Beneficiary Name : Heri Susmardiyanto
Bank : Maybank Indonesia (http://www.Maybank.co.id/)
Bank Address : Jl Jendral Sudirman No 46 Yogyakarta Indonesia
SWIFT Code : IBBKIDJAXXX
Account Number : 1027583855
ACCOUNT IN US DOLLAR
Beneficiary Name : Heri Susmardiyanto
Bank : Bank Negara Indonesia (BNI) 46 (http://www.bni.co.id/)
Bank Address : UGM Yogyakarta Indonesia
SWIFT Code : BNINIDJAXXX
Account Number : 019250 214
VISA / MASTER CARD IS ACCEPTED
We also accepted a deposit payment of 25% by Visa or Mastercard. (You will be charged 5% of total transfered amount)
Beneficiary Name : Heri Susmardiyanto
Email Address : [email protected]
Intermediate : PAYPAL (www.paypal.com)
*We also accept a balance payment by Visa or Mastercard.
GENERAL CONDITION OF SELLING :
CV java Exotic take charge of your personalized tour since your arrival in International Airport in Indonesia until your departure. Your International flight is for you to arrange and we will not be in charge of it.
The price of the tour is depend on your duration of stay, selected hotel category, number of participants, and the activities mentioned on the programs and invoice sent by CV Java Exotic.
Our price include :
- Accomodation with breakfast
- Reservation cost
- Transportation
- Personal Guide/Driver (Available for your during 10 hours/ day average during your stay). To be noted that the meal and accommodation of the guide or driver is not charge to the client. but It is recommended to invite them for lunch with you during the day of tour.
- Entrance fee (Site or performance mentioned in the programs)
- Sportive activity mentioned in the inquiry (In exception for something needed an additional cost)
- All the land and maritime transfer (upon programs)
- Lunch and Dinner during trekking days (See the programs)
To be noted that you have the flexibility to modify your itinerary, visits, and activities as long as it does not cost and additional charge.
Our price exclude :
- Round trip flight to/from Indonesia.
- Meals
- Personal activities indicate and additional cost in the inquiry or decided en place.
- The charge cause by the modification of your initiative.
- Personal expense
- Inssurance
- Tips for crew (Guide and Driver)
HOTEL MODIFICATION
It is possible that CV Java Exotic independently, for multiple reason mostly for non-availability reason, change the mentioned hotels in the program without changing the essential of the trip. In majority case, the client will be notified in advance (in the summary of the stay sent by us after we received a deposit) and it will be the hotel from the same category as before. There is no additional cost charge to the client. We will not accepting any complain for the case especially when a client pay the deposit close to the arrival date. It is advised that you pay the deposit soon after reservation (and long before arrival) so that the case mentioned above is not necessarily to be happen.
MODIFICATION OF ACTIVITY
It is possible that the activities proposed and indicated in the descriptive of the programs, either canceled for climatic reason, in case of force major, the stay outside the touristic season, or the minimal participants required is not achieved.
INSSURANCES
Java Exotic Tour does not give a travel Inssurance. We would highly recommended you, as required, to subscribe a contract of Inssurance covering the consequence of cancellation or a modification of your trip, delayed flight, assistance covering certain particular risk including the repatriation cost in case of accident or sickness and the guarantee of you baggage.
CANCELLATION
In case of cancellation in your part (for some reason) the 25% of deposit is non-refundable.
Cancellation in your part at minimum of 7 days before arrival, you are oblige to pay 70% of total amount of your trip.
Cancellation in your part 2 days before arrival, you are oblige to pay 100% of total amount of your trip.
GUARANTEES:
JAVA EXOTIC TOUR is responsible for your stay (welcome, accommodation, transport, guide, advice) since the arrival until the departure only. Your programs is personalized, correspond to the criteria of Java Exotic according to your budget.
JAVA EXOTIC TOUR is not responsible for :
- Custom problem in case of irregular situation in your part.
- The problem with the police
- The problem of the lost belonging or thievery
- The problem of possessing the prohibited things (drug, etc)